1. What is Magic Keys?
Magic Keys is a new feature that allows users to create a Sweat Wallet account using social sign-in providers, simplifying the account creation process for new users.
2. Who can use Magic Keys?
Currently, Magic Keys is only available for new users creating new accounts. Existing users cannot add social sign-in to their current accounts at this time.
3. How do I create an account using Magic Keys?
When signing up for a new account, choose the option to sign in with a social provider (e.g., Apple, Google). Follow the prompts to complete the account creation process.
4. I created my account with Magic Keys. Why am I not earning $SWEAT?
After creating an account with Magic Keys, you need to take an additional step to start earning $SWEAT. You must connect your wallet to your Sweatcoin account.
5. How do I connect my Magic Keys wallet to my Sweatcoin account?
Go to the wallet's homepage and find the Earn component. There, you'll see a button to connect your wallet to your Sweatcoin account. Click this button and follow the prompts.
6. Can I connect my Magic Keys wallet to any Sweatcoin account?
No, you can only connect your wallet to a Sweatcoin account that hasn't opted into crypto yet.
7. I forgot how I created my account. How do I log in?
Always use the same method you used to create your account. If you used Magic Keys (social sign-in), continue to use that method to log in. If you can’t log in using your methods and have lost your secret phrase please contact support.
8. I'm an existing user. Can I switch to using Magic Keys?
Currently, Magic Keys is only available for new wallet creations. Existing users can continue to use their current login methods.
9. What if I have trouble connecting my Magic Keys wallet to my Sweatcoin account?
If you're experiencing issues, please check that your Sweatcoin account doesn’t already have a wallet associated with it. If the problem persists, contact our support team for assistance.
10. What should I do if I can't access the social account I used for Magic Keys?
If you lose access to your social account, please contact our support team.
11. I received an email with my activation, what now?
Just double check your email inbox (the email address which is linked to your Sweatcoin account) for the following subject line:
"Important: SWEAT wallet backup code ❗Do not delete or share ❗"